AI-Powered Theft Detection
in Real Time
Stop theft in the aisle. Alert staff before exit.
Your existing CCTV, on-site AI, phone + floor alerts - Zero cloud.
Works with your existing CCTV
Plug into cameras you already have.
100% local processing - Zero cloud
Video stays in your store. Detection runs on-site.
Alert path under 2 seconds
Staff get a phone alert and floor display so they can act before exit.
Continuously tuned AI for your store
NeuraIQ installs, monitors, and keeps detection calibrated to your aisles.
Trusted by Priceline Pharmacy
Works with any camera system.
No new hardware required. IntelliGuard plugs into your existing cameras and NVR/VMS regardless of brand, age, or model.
Detection → Alert → Response in seconds
Concealment detected on-site.
Staff alerted in under 2 seconds.
IntelliGuard analyses your existing CCTV locally. When concealment is detected - pocketing, bagging, clothing - staff get a push notification with a short clip of the event so they can act on the floor.
- ✓Detects concealment as it happens - pocketing, bagging, clothing
- ✓Clip showing the act of concealment sent to staff phones
(typical path under 2 seconds). - ✓Cosmetics, liquor, fashion, pharmacy - and other high-shrink aisles
Every staff member knows who to approach.
A large screen on the shop floor shows who and where. Every staff member can respond - not just whoever is near the DVR. An optional siren activates on high-confidence events.
- ✓IntelliGuard Review UI dashboard for each store - staff see and react to alerts immediately
- ✓Floor screen shows who and where - face crops available on request
- ✓All staff can respond - not just the camera operator
- ✓Optional audible siren for high-confidence detections
Calibrated to your store,
then kept sharp.
Detection is set up for your layout, lighting, camera angles, and high-risk zones - then refined with managed model updates from NeuraIQ. Built for Australian retail and pharmacy concealment behaviour.
- ✓Calibrated to your store layout, lighting, and camera angles
- ✓Continuously refined with managed model updates
- ✓Purpose-built for retail and pharmacy concealment behaviour
- ✓Tuned per store - not a one-size-fits-all template
Loose CCTV becomes calibrated detection as IntelliGuard tunes to your store
Your footage never
leaves the building.
AI runs on a device in your store - video stays on-site. No uploads to third-party servers. Designed for Australian Privacy Act 1988 (APP) compliance.
- ✓All AI processing on-premises - Zero cloud for detection
- ✓Face or person crops available on request - not public facial recognition
- ✓No internet required for core detection
Beyond TheftAdditional Alerts
Theft detection is the core. IntelliGuard can also do more - optional alerts for ops and safety on the same cameras. Extras are scoped with you, not an open-ended "alert on anything" promise.
Before vs. after IntelliGuard
Drag the slider to see how IntelliGuard transforms your existing camera feeds into an intelligent security system.
Video never leaves the store. Zero cloud for detection. The AI runs on a device in your building - not on someone else's servers.
By default, staff get a short clip of the concealment and aisle context. Face or person crops can be turned on if you request them. Not mass surveillance or public facial recognition. Repeat-offender matching stays staff-controlled and opt-in.
Read our privacy policy →From plug-in to go-live
in 4 simple steps
Ship device
NeuraIQ ships a compact Edge AI appliance to your store. Staff plug it into power and ethernet - no specialist IT required.
Connect cameras
Our team connects remotely to your existing CCTV. We configure detection zones for cosmetics, liquor, fashion, and any high-shrink aisle you nominate.
Go live
Staff receive phone alerts with a short clip of the concealment and aisle context. Face or person crops can be turned on if you request them. The floor display activates. Typical alert path is under 2 seconds.
Calibrate and tune
We calibrate to your layout, lighting, and camera angles, then keep tuning after go-live so false alerts fall and staff trust the system.
Why on-site IntelliGuard beats cloud video AI
| Feature | Cloud video AI / traditional CCTV | IntelliGuard |
|---|---|---|
| Where AI runs | ✗ Often uploads video to the cloud | ✓ On-premises appliance - Zero cloud video |
| Typical alert path | ✗ 5-15 seconds (upload + queue) | ✓ Under 2 seconds local processing |
| Floor response | ✗ Phone-only or control-room review | ✓ Phone alert + floor screen (who and where) |
| Offline detection | ✗ Stops when upload fails | ✓ Core detection running on-site |
| Zone analytics | ✗ Extra cost or unavailable | ✓ Available - dwell, traffic, heatmaps |
| Multi-store chain intelligence | ✗ Per-store data only - repeat offenders not shared across banner | ✓ Chain-wide offender intelligence - repeat offenders flagged across every store on the banner (opt-in, staff-controlled) |
| False-positive tuning | ✗ Generic thresholds | ✓ Per-store calibration by NeuraIQ |
| Risk reversal | ✗ Unclear trial terms | ✓ 7-day trial + 30-day money-back |
Calculate your savings before you commit
Figures below are illustrative planning numbers - not a guaranteed customer result. All prices AUD, excl. GST.
IntelliGuard costs $9.80 per day on the 6+ tier. Median retail theft incident value is about $415 (PPFF / Griffith 2022 industry figures). One prevented incident can cover weeks of subscription.
Illustrative 40% reduction model for planning only. Median incident value from industry surveys (PPFF / Griffith 2022). Not attributed as proven IntelliGuard efficacy from NRA.
Trusted by Australian retail and pharmacy
Testimonials below are from real customers, anonymised at their request until written permission for named attribution is on file.
“We caught three concealment events in the first week alone. Staff love the phone alerts - they know exactly who to approach and where.”
“When we needed a change, I picked up the phone and spoke to local support. They had the feature live within days - not the months we were used to with overseas vendors.”
“What sold us was the privacy. No video goes to the cloud, no third-party access. We needed that for our compliance requirements.”
Risk reversal
7-day free trial. 30-day money-back guarantee.
Try IntelliGuard on your cameras. If you subscribe and are not satisfied within 30 days, we refund every dollar paid - no questions asked. All prices AUD, excl. GST.
Book a demo to start your trial →One plan. Everything included.
No setup or hidden costs. Hardware, installation, AI, support - all in one monthly subscription.
- ✓Up to 15 cameras per store
- ✓Real-time AI detection
- ✓Face photo alerts to phone
- ✓Floor screen ready
- ✓Admin portal per store
- ✓Installation & calibration
- ✓Ongoing AI model updates
- ✓Everything in 1-3 stores
- ✓Priority onboarding
- ✓Dedicated account manager
- ✓Zone analytics included
- ✓Multi-store dashboard
- ✓Quarterly performance reports
- ✓Local AU phone support
- ✓Everything in 3-6 stores
- ✓Fleet management portal
- ✓Chain-wide offender intelligence
- ✓Custom AI model tuning
- ✓SLA with guaranteed uptime
- ✓Proactive monitoring
- ✓Referral program benefits
All prices exclude GST. 30-day money-back guarantee on all plans.
NeuraIQ Edge AI Appliance included for 24 month commitment. Up to 15 cameras per location.
Illustrative savings calculator
Adjust the sliders to explore a planning scenario. Uses a 40% reduction assumption for modelling - not a promised result.
Illustrative 40% shrink-reduction assumption for planning. Median incident and industry shrink figures are separate survey data - not NRA proof of IntelliGuard efficacy. AUD excl. GST.
Frequently asked questions
Buyer questions on fit, false positives, privacy, and risk reversal.
Stack with IntelliGuard
Related reading
Ready to protect your high-shrink aisles?
Book a demo. See concealment alerts on your cameras - Zero cloud. NeuraIQ installs, monitors, and keeps the AI tuned for your store.