As AI-powered security becomes mainstream, retailers face a fundamental architecture choice: should video analytics run in the cloud, or on-premises at the edge?
Both approaches use AI models to detect events. The difference is where that processing happens — and it affects everything from alert speed to privacy compliance.
Cloud-based systems follow this path:
This round-trip typically takes 5–15 seconds depending on network conditions, server load, and upload bandwidth. In a concealment scenario, 15 seconds is the difference between intervention and a walk-out.
Edge AI processes locally:
Total latency: under 2 seconds. The person is still in the aisle.
With cloud processing, video frames leave the building. They travel across the internet to data centres that may be in another country, managed by a third party, subject to different privacy laws.
Edge AI keeps everything local. Video is processed in the store. Frames never leave the network. There's no upload, no third-party access, no jurisdictional risk. For Australian pharmacies subject to the Privacy Act 1988, this isn't just a preference — it's a compliance advantage.
Cloud systems fail when connectivity fails. No upload means no detection. For a regional pharmacy with an ADSL connection, this is a real vulnerability.
Edge systems continue operating regardless of internet status. Detection, alerting (to local devices), and floor display all function entirely offline. Internet is only needed for remote monitoring and AI model updates.
| Factor | Cloud | Edge |
|---|---|---|
| Monthly bandwidth | High (uploading video 24/7) | None |
| Cloud compute | Per-camera or per-event fees | None (local hardware) |
| Hardware | Cameras only | Cameras + edge appliance |
| Ongoing model updates | Included | Included (in managed services) |
| Total cost of ownership | Scales with cameras and usage | Flat per-store fee |
For multi-camera deployments (10–15 cameras), cloud costs can exceed $500/month in compute and bandwidth alone. Edge-based services like IntelliGuard charge a flat fee per store regardless of camera count.
Cloud analytics can be appropriate for:
But for loss prevention — where speed, privacy, and reliability are table stakes — edge AI is the clear architecture for the job.
IntelliGuard uses on-premises edge AI for all detection. No video is uploaded to any cloud server. Learn more at neuraiq.com.au/intelliguard.